Customer service
SMS Customer Service Assistant
A text-message assistant for updates, reminders, triage, and lightweight customer support that meets people in the channel they already use.
A simple wedge for teams that need faster follow-up without asking customers to learn another app.
Best for
Local businesses · Service teams · Agencies
Delivery modes
Hosted · Custom build · Done for you
Offer shapes
Pilot · Team · Agency · Commission
The public catalogue describes the product family, not a claim that a carrier, number, or customer account is already connected.
What you can do
- Handles common questions and status updates by text.
- Keeps escalation and approval boundaries explicit.
- Works as a focused pilot or a repeatable agency offer.